Absolute WORST bank ever!!!! They completely screwed up my pay off on my loan. I have issues with this bank since the loan was taken out and will NEVER use this bank again. I do not recommend anyone deal with these guys!!!! One person told me everything was taken care of, but was completely wrong and screwed my account up. Turned me over to collections, because they stopped auto drafting without telling me. Then told me they would move the date due since it was their fault and proceeded to turn me over to collections because they made a mistake! This was after they made me open an account just to pay the bill, then started charging me 10$ a month just to pay the bill through their account!! So happy I am done with this bank!!!