Don't expect them to ever show up to resolve problems once they cash the check. I've been trying them to deal with roof leaks for THREE SEASONS now -- I kid you not. They showed up after a year of calling and did some calking that didn't resolve the leaks. In the second year, they actually set up an appointment to do a repair and replace a skylight and NEVER SHOWED UP. Amazes me... how do people like this stay in business?