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Details

Neighbors Serving Neighbors

General Info

Since 1990, Fairfax Floors, Inc. has been serving the Washington Metropolitan Community with the best quality products and installation services available. We strive to provide our clients with the best customer service possible. With our team of experienced home consultants and our excellent relationships with major manufacturers, we can provide expert advice and deliver affordable pricing.

HoursOPEN NOW
Regular Hours:
Mon - Fri
Sat
SunClosed

Contact Info

Phone:

Main - 703-560-6300

Main Number - 703-560-6300

Address:
2807 Merrilee Dr Ste A Fairfax, VA 22031

Reviews

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C
chrismaher

02/06/13

Provided by YP.com
1 Reviews0
5.0

Kevin is the real deal when it comes to flooring. Ive been doing business with him for years and he always does a great job with helping me pick modern cost effective products that hold up. He has helped me with many of the projects in my home as well as helped me with the 15+ rentals I manage. Trust me on this, if you do business with him you will never use anyone else.



Chris Maher

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S
samcentreville

07/28/12

Provided by YP.com
1 Reviews0
1.0
Red Flag on Fairfax Floors Pol...

Red Flag on Fairfax Floors Policy!

Ugh-after spending time choosing new carpet for my basement at Fairfax Floors I was presented with my contract. Big Surprise: even though they were expecting an up front 50% deposit from me-in my case $2,172. there were no approximate dates of start/completion of installation on the contract. When I expressed my concerns to the salesman: how can they expect me to turn over $2,2172. on an open ended contract I was told: "I can’t give you dates when we don’t’ have a signed contract." I did speak to the owner on this matter expressing my concerns once again on signing an open ended contract and the desire for an approximate completion date to be included to reassure me my deposit wasn't lost I was told that was their policy and he wasn’t changing it. How in this day and age can a business expect someone to agree to an open ended contract on completion of service, pay them a 50% deposit up front and not have anything in writing at that time stating an approximate date of completion?????

Red Flag-I did state I was looking for APPROXIMATE date-just to be assured it wouldn't be 2 years out. STRANGE-needlesss to say I am shopping else where.



Poor Customer Service and Business Policies-DON’T WASTE YOUR TIME WITH THEM

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Categories
Flooring Contractors, Carpet & Rug Dealers, Commercial & Industrial Flooring Contractors, Floor Materials, Linoleum
Payment Options
amex, discover, visa, mastercard
Location
Serving The Washington Metro Area Since 1990
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Data provided by one or more of the following: Thryv, Data Axle, Yext.