Pre scheduled an in house estimation / bid appointment with a 3 hr window for a representative to arrive. 3 1/2 hrs later a "no show" not even a phone call indicating an arrival time or cancellation. What a waste of my time.

These guys are totally pro! I have had two homes done by them, and I have to say that their service and product are fantastic. 100x better than the fricking Penguin dough-heads who wouldn't even return my calls, and wanted $15K for a set of windows installed that Goldfinch did for $4k, with a a better warranty! OK, so there's no free HDTV or anything from Goldfinch, but the wise shopper will realize that there is no such thing as free :-)