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State DirectoryE & M Plumbing
All Star Pumping & Sewer
Serving the Eureka area.
Bellm Ed Plumbing Co
5830 Helen Ave, St. Louis, MO 63136
Photos and Videos
Treating your home like it's our own
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri - Phone:
Main - 636-938-1311
FAX# - 636-938-1477
- Address:
- 101 Dreyer Ave Eureka, MO 63025
- Email:
- Link:
- Categories
- Plumbing-Drain & Sewer Cleaning, Building Contractors, Heating Contractors & Specialties, Heating Equipment & Systems, Plumbers, Sewer Contractors, Water Consultants, Water Heater Repair, Water Heaters, Water Softening & Conditioning Equipment & Service
- Services / Products
- Commercial & Residential Plumbing Service and Repair Drain Cleaning Water Softening and Filtration Tankless Water Heating
- Payment Options
- Brands
- EcoWater, Kohler, Moen, Noritz, Premier
- Location
- We are located in Eureka Missouri.
- Neighborhood
- Eureka
- Amenities
- We also provide full service remodels on kitchen's and bathrooms.
- Accreditation
Master Plumber #P7711Greened Screened PlumberLocal 562PHCC
- Associations
- BBB A+ Rating, Plumbing Industry Council, MAPHCC
- Other Information
Services: Commercial & Residential Plumbing Service and Repair Drain Cleaning Water Softening and Filtration Tankless Water Heating
General Info
PLUMBING CONTRACTOR, DRAIN CLEANING, WATER SOFTENING, WATER FILTRATION, WATER HEATERS, TANKLESS
Contact Info
Reviews
Zero stars! DO NOT USE THIS COMPANY!!!! They laft me hanging with a useless bathroom for two months before I had to call them, only to find out that i would have to redo my entire bathroom. A very expensive project that is nearly impossible for me to do. They do not care about people, only money. This company is untrustworthy and uncaring. Totally useless and two-faced. Nice to you at first, like they want to be your forever plumber, but they don't mean a bit of it. They didn't even have the decency to call me back. I have lived with a useless bathroom that has comstantly dripped for two months waiting for them to get back to me. They never had any intention of getting back to me. I had to call them only to be told "sorry, you'll need a whole new system put in. Walls torn down, etc., etc,.....," DO NOT USE THIS COMPANY!!! DO NOT TRUST THIS COMPANY!!!! I have to give them at least one star just to post this, but i would give them ZERO STARS!!!! ZERO STARS!!!! Good luck trying to use any of their coupons, too. They're useless. You'll be told "Oh, you can't use that coupon." They'll find a reason not to let you use any of these false coupons.
I would like to extend my apologies with regards to the length of time it has taken us to attempt to find repair parts. It appears we were unsuccessful in finding these parts. It is my understanding that when my plumber looked at your shower it was already in pieces and that the valve was broken with the cartridge stuck in there. We can find the cartridge, it's the valve that is the issue, and we did our best to attempt to find the broken part to save you money. I would like to present the fact that the date we were at your house was July 30th, 2015 exactly one month ago. I also see that we were successful in repairing your garbage disposal and the charge for this service call was $90.00 - Coupons are only valid on repair charges, not the service call itself. Our website does explain that. It is normal and customary to charge a service call and then upon doing any repair work, those charges are in addition, sort of like an office visit, then any lab work or other incidentals, you are charged separately. We did not charge for any additional work - just the service call fee where a coupon is not valid. In all this, the only regret I have as the business owner is that we took too long to call you back when were unable to locate the valve. Yes, communication could have been better but if we wronged you by attempting to find repair parts for an already broken shower valve that was in pieces when we first saw it, I cannot believe any reasonable person would agree with that. Disappointing a customer is not any past-time of ours, and we do apologize that you had to wait a month to hear there were no repair parts. I have attempted to reach out to you today, August 31st to discuss with you personally but you were unavailable. I would like anyone reading this review to understand that we did not break your shower and were only attempting to repair it in the least costly way possible for you. I understand your anger but it is misapplied. Your statement above says that we only care about money which had that been the case, you would have been charged for the service call and the actual repair on your garbage disposal but you were not. I hope that your situation improves and that you are able to get your shower repaired in a satisfactory and economical fashion. Sincerely, KD - President of E&M Plumbing
As a woman, I'm always feel like I'm getting ripped off with home improvement stuff because it isn't my area of expertise and I don't know what I'm paying for. E&M makes me very comfortable with their pricing with their straight forward pricing book. They have been to my home many times (repair and for some remodeling) and I've been very satisfied with their work. They make sure everything is done right. Nice people.
Drain Masters
5761 Westwood Dr, Weldon Spring, MO 63304