I had my wedding on Oct. this year, I started to look for a dress in March, and after searched so many stores, I found out that the same dress with Rana were considerably less compared to other stores. So I placed the order. The dress arrived in Aug., and it took me 5 times to do alteration. It's not her fault, it's b/c of my own body (my body changes big time if I eat or don't eat a meal before the try on). After 3rd time try on, I felt so bad and even embarrassed. But she assured me that was okay b/c she told me that she wants every bride to be happy at the end. My dress was wonderful...I love it, and her service was great. Oh, by the way, she always gives each customer individual appointment so we never feel being rushed. I would recommend anyone to go there.