My BMW service experience has been horrible! They don't seem to pay attention to detail such as making sure the alignment is correctly performed, or the wheel and tire sizes match when installing new equipment. They're more concerned with volume turnover, as opposed to quality of their service. If you're a BMW enthusiast, I would not recommend going here. You might as well take your car to the nearest Kia dealer, and pay less. Generally, BMW centers offer complimentary loaner vehicles, but this dealership takes pride in charging customers $30/day rental fee and forwarding clientele to their in-house Toyota rental center next door. And there is no complimentary rental should you have to send in your car to fix a problem that they failed to address in the first place.