Wessels gave me Giuli as a contact name for wedding bookings, but said she didn't work normal hours, that she made her own schedule. I contact Giuli and set up an appointment, and when I get there, I don't get to meet Giuli, I meet Jody. I go in to the consultation with a very clear idea of what I want - a blue iris. I was told by Jody that the flower doesn't exist when, in fact, Wessels has a blue iris listed as part of the American Spirit Bouquet they sell online. Amazing how I was steered towards a floral arrangement that cost twice as much as what I was hoping to spend after being told the thing I wanted didn't exist. I understand a business is in business to make money, but to deliberately steer a client away from what they want simply for monetary gains is abhorrent.



1) Wasn't told that I would be "handed off" to someone else

2) Lied to me about the availability of the flower I wanted

3) Deliberately steered me towards a more expensive arrangement



Three strikes and you're out. If you can't listen to what your client wants (on the few occasions where they come in for a large event actually knowing what they want) then how do you expect to stay in business?

Wedding flowers: I knew what flowers I wanted in my wedding. I had photographs of what I wanted. Jody, who is sub-contracted by Wessel's for their wedding bookings, told me that BLUE IRIS did not exist, that she could not get them when in fact Wessel's has an arrangement (american spirit bouquet) on their website that has the blue iris in the description and photo.Jody didn't listen to what I wanted which was VERY clear by the estimate that she provided the night before she went on vacation.I've since shopped around and discovered that I was steered towards the most expensive flowers in a bouquet and I understand that people are in business to make money but to deliberately lie to a prospective customer is bad business practice.

Wedding flowers: I knew what flowers I wanted in my wedding. I had photographs of what I wanted. Jody, who is sub-contracted by Wessel's for their wedding bookings, told me that BLUE IRIS did not exist, that she could not get them when in fact Wessel's has an arrangement (american spirit bouquet) on their website that has the blue iris in the description and photo.Jody didn't listen to what I wanted which was VERY clear by the estimate that she provided the night before she went on vacation.I've since shopped around and discovered that I was steered towards the most expensive flowers in a bouquet and I understand that people are in business to make money but to deliberately lie to a prospective customer is bad business practice.