I took my son to Glamour Shots for his high school graduation pictures. They did a great job taking my son's pictures. My issue was how long I had to wait to receive my CD/pictures. I was told it would take up to 15 days. I never did receive a phone call. I had to keep calling them to inquire about the pictures. Finally after 1 month of waiting, I became very upset with them. They have promised to get back to me today (we will see)...so, still waiting.