IT REALLY PAINS ME TO HAVE TO WRITE A REVIEW LIKE THIS, BUT IM SO DISSAPOINTED. I WORK FOR A HEALTHCARE OFFICE AS WELL SO I UNDERSTAND THE HEADACHES YOU ENCOUNTER FROM TIME TO TIME. BUT THAT GIVES THEM NO RIGHT TO THE NEGLIGENCE AND HORRIBLE COSTUMER SERVICE IVE ENCOUNTERED HERE. NOT ONLY DID THEY REFUSE EMERGENCY SERVICE, BUT THE "DOCTOR" MISDIAGNOSED MY 10 MONTH OLD SON, ACCORDING TO THE DOCTOR AT THE EMERGENCY ROOM THE ANTIBIOTICS HE PRESCRIBED ARE NOW THE CAUSE OF HIS HEALTH PROBLEM, THANK GOD ITS NOT A LIFE THREATENING MISTAKE OR THEY WOULD BE GETTING MORE THAN THIS REVIEW. SAVE YOURSELF THE HEADACHE AND FIND A BETTER PEDIATRICIAN FOR YOUR KIDS.