Please stay far and clear from this company. Four years ago, my five-year-old well system lost water pressure. I called Ted Jenks and he personally came out to inspect the problem. Before the end of the phone call, I informed him that I was on a business trip and that I would not be home for another four weeks. Mr. Jenks called me the next day to inform me that “ALL the well mechanisms are bad and that I needed a new pump, water pressure tank and electrical supply at a cost of $4,800 to regain access to water.” I called two other well service companies, but they could not inspect for another two days. I was in a bind. My house sitter and three dogs needed water immediately.
I trusted Mr. Jenks and contracted his services. BIG MISTAKE!! After the installation of what I assume to have been all new well parts my water has a terrible odor of Sulphur. Other well companies attribute this to poor installation, not chlorinating the well properly before and after the work or not putting the pump as deep as the prior pump. Additionally, these other well companies always ask, “Why did they need to change out the entire system since it was most likely the pressure gauge ($22.00).
I have been putting a cup of bleach down my well once a month now for the past four years to get rid of the smell. I have repeatably called Jenks to ask if anything can be done. They offered to come and chlorinate my system (for a charge). Just last week, I asked to speak with Mr. Jenks and he would not accept my call.
Stay as far away from this company as possible. They are unethical, unprofessional and extremely rude.

Be prepared to pay $300 no matter what happens. $95 Trip charge PLUS $190 labor for LESS than an hour's work.

We lost water pressure on Friday night. I left a message, and the office staff called me back at 7:30 a.m. Monday, and the repair crew was here 45 minutes later. They replaced the capacitor and had my water running again by 9 a.m., at an extremely reasonable price. I would certainly recommend them.

GREAT JOB ON MY WATER WELL SYSTEM.