I went in for a french manicure, knowing that I would need tips on 2 fingers as they had broken back to the quick. I told the young man what I wanted and pointed to the shape nail I wanted. He argued that he couldn't do that one, but he didn't seem to speak enough english to really understand me. I thought I would correct him about the shape when he began shaping the nails. He put white tips on each finger 1/2 way down the nail. This looked terrible and I told him I thought there was too much white on the nail and I didn't like it. He just mumbled something about it having to be like that to be even. I told him how long I wanted the nails and it was to the end of my finger tip. I have over 1/2" of nail to trim off myself tonight. He didn't listen to a thing I said and only seemed to not understand english. He didn't say a word on his own or ask if I liked them. I leave to go on a cruise in 2 days and there isn't time to have them redone. I am angry and will NEVER go there again.