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Details
HoursCLOSED NOW
Regular Hours:
Mon
Tue
Wed
Thu - Fri
Sat - SunClosed

Contact Info

Phone:

Main - 860-254-5840

Address:
137 Prospect Hill Rd East Windsor, CT 06088

Reviews

1
1 Reviews
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J
Jacob K.

07/09/18

1 Reviews0
1.0

Zero absouletly snotty horrible customer service. Manager rude customer never right.

This is what happened. My daughter had a major procedure done 4 caps 2 spacers. Alot of money spent thousands out of pocket with good insurance.

After this her tooth did not develop correctly yellow. I seen it when it came in called the office they said it is fine it does that sometimes. It came out fully yellow. Bad advice and to busy.

Then I finally got ahold of the dentist he said once it fully comes out we will figure something out.

We then called after her unprotected tooth several times and could not fit my daughters UNPROTECTED second tooth the one she has for life in. They gave us the run around.

At this point my wife told me to call them and I was upset because I was told once it comes out they will do this. They told us she needs a cleaning first. So I said well can we do both before she goes to school. My daughter has been made fun of because of this in school I told them. No answer they did not care to fit her in just about more money for cleaning. Two month wait that is why we did not get it done.

At this point I am angry and asked for the manager. I told her I want my childs tooth done as we were promised before school. She said I do not like your tone we are recording you. Downgraded, not caring about the children, and badicly a threat with the recording. I was very mad at this point and said do your job you guys are dentists.

At this point after two people not caring about my child I asked for the dentist. He was to busy so I told them to have him call me. I missed his call I was working. I called back ten minutes later and he was to busy to take my call. I am furious at this point but not suprised with the way they handle things. I asked them to please have him call me back. Never did and I called it was lunch time with recording.

Do not ever go to this horrible place they do not have time for their patients and are very rude. We will never go back again or reccomend to anyone ever. Please do not go to this place unless you want to wait six months to get anything done. Absoultly horrible. Jacob Kiniry

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Categories
Dentists, Pediatric Dentistry
Payment Options
all major credit cards, amex, carte blanche, company card, diners club, discover, jcb, mastercard, visa
Brands
Colgate
Location
Very conveniently located off 191, exit 45. Turn right off the exit and take first left - Smiles in Bloom is right on the corner across from Sophia's Restaurant and next to Jake's Wayback Burger.
Amenities
Our office was opened in October 2011 and is state of the art. Kids can come in and play with Thomas, play WII games in the lobby,watch a show on our 60" flat screen or read some books. When in the chair they can choose between Xbox games or shows. Many patients have asked when they can come back as they leave. This makes us happy and will start them off on the right path for their dental care for years to come.
Accreditation

AAPD

ADA

CSDA

Other Information

Insurance: Delta Dental Premier, Delta Dental PPO, DeltaCare USA

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Data provided by one or more of the following: Thryv, Data Axle, Yext.