Quick Lane
71 Marsh Rd, East Rochester, NY 14445
585-389-0100
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08/08/12
The most disorganized and disfunctional sales department I have dealt with in years. Waster most of my day- cost me money for a rental, then no work got done (I had an 8:30 appointment and was there right on time. I returned at 1:45pm, and they had not even touched the truck. I was promised a loaner when I made my appointment- they called enterprise, and I was forced into renting a car- which after driving for 4-1/2 hours on my dime, I returned to the dealer only to find that my truck was STILL in the lot- foe an oil change, look over of the A/C and fix the wiper. I missed 2 appointments due to the lies about the loaner car, lost $$$ due to renting a car, and then ended up leaving with no work done after they had the truck in their possesion for 5-1/2 hours. Very Disappointing
Stop by Van Bortel Ford a. Kitty's snd ask for George! the Sales staff here are polite and courteous. if you want something, they'll get it. Kitty's team is the best of the best!
Stop by Van Bortel Ford a. Kitty's snd ask for George! the Sales staff here are polite and courteous. if you want something, they'll get it. Kitty's team is the best of the best!
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TollFree: 800-565-3673
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- Regular Hours
Mon - Sat: - Categories
- Auto Repair & Service, Auto Oil & Lube, Brake Repair, Tire Dealers
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