I've been preparing my tax returns with Firm1040 for over the past 4 years, and prior to the start of the business as well. The service here is different than the other tax preparation companies, it is personal and private (I enjoyed that!). They give you the chance to ask numerous amount of questions without feeling rushed. I can also count on spending only about 1 1/2 in the office, there are no waiting lines and I can file in office or on the internet, which ever I prefer. Service is exceptional!