I NEED HELP!! As you all know I purchased a car last week and I had a great sales guy and got a great deal. **HOWEVER!!** when I left the dealership on the first day the cruise control wasn't working. I called the sales guy and he said no problem come in and the techs will look at it and fix it. So I went and they informed me they did not have the right equipment to diagnose the issue so they sent me to the Ford dealer only to tell me they had to wait till MONDAY?!? to get an answer to approve the charges. NOW... I am back here at the dealer because the check engine light came ON?!?!? I would like to FLOOD the web on this issue to see how they react and what they do. If my issues get resolved I will repost and inform everyone of my satisfied status. however if they DO NOT move this along quickly and leave waiting longer and or give me the run around I would like for everyone possible. In whatever State you are in to share my situation and bring this dealer to the point where someone looks up their name they will come across this post and think twice about purchasing a car here. If any one knows what other media forums I can post on (while I am sitting here at the dealer since 8am) to help my situation I would love to know. Thank you all again and I hope to get as much help as possible. SO PLEASE SHARE!! :)

I NEED HELP!! As you all know I purchased a car last week and I had a great sales guy and got a great deal. **HOWEVER!!** when I left the dealership on the first day the cruise control wasn't working. I called the sales guy and he said no problem come in and the techs will look at it and fix it. So I went and they informed me they did not have the right equipment to diagnose the issue so they sent me to the Ford dealer only to tell me they had to wait till MONDAY?!? to get an answer to approve the charges. NOW... I am back here at the dealer because the check engine light came ON?!?!? I would like to FLOOD the web on this issue...

I spend a lot of $ to service my vehicle at this place ( >$800.00) and the simplest of things, lubricating the locks and hinges as well as replacing the rear wiper blades (which by the way it is part of the service) was not done. When i mentioned this to the service consultant manager he was rude to me and made up excuses as to why they did not do it. I will not go to service my vehicle at this place again. I have a choice and I did not like the way I was dealt with.

the worst customer service ever. Once you make the deal, IT'S OVER big time. They don't even look at you