Not a very friendly place. Cooks are dis-respectful to the waitstaff and the customers. Two cooks that work on weekends are most of the time under the influence of alcohol or drugs. Evidently management condones this activity because they can't find help? Not much use to call the 800 # to complain, nothing is done, maybe some frree coupons. They have lost a lot of regular customers and management can't figure it out. Food comes out greasy and has a poor presentation. Coffee great! I imagine because you reaaly can't screw that up. Poor atmosphere, prices keep rising, no place for kids.