I don't know what has happened. This used to be a great place, and some of the old, wonderful staff are still there. I was there on Friday. This is Sunday and I am no better. The nurse, Monica, was so rude to me on the phone, talking right over top of me while I was trying to explain that I have been up all night for two nights in a row with the ear infections in both ears and the sinus infection, etc., for which I had seen the doctor, and that I'm no better. Wow, what a change. For hours I have been trying to get a response from this office and some help. I am shocked. I'm not sure what is going on there, but I'm sad to have to find someone else, because there is an excellent doctor in this office. I called at 1:41 pm, and 2:50 pm, and it is now 3:58 pm, and still no response. If I don't hear back from them in the next two hours, I'm calling their main business office tomorrow and taking steps from there. Followup: 7 PM and still no response from the doctor present, nor call from the office so I called back. If you want an apathetic doctor who doesn't care about you, call Dr. Gregory. She is sure to do nothing for your health. Her answer to my requests (via nurse #2) was that I was welcome to come back on Wednesday if I am no better. I have multiple infections including ear infections in both my ears (for which she refused to give me pain relieving ear drops) and I'm supposed to endure that for three more days? She should have her medical license pulled because she does not care about patients. Don't go here - run for your life. Almost any place else would be better.