Very professional, incredible craftmanship, work is amazing! Tim and Tiffany were very helpful turning a difficult, job gone bad, situation into something that was stress free. We had tile installed poorly (not level, no attention to detail, etc.) in shower floor and his men were able to level it (with logical slope to the drain), tiles were centered on not just the drain but corners as well, too many details to list - all fixed. They also install backsplashes, which look beautiful. Tiffany did a brilliaint job finding a finishing tile to match. There was a spot on the newly painted wall where paint was distrubed when backsplash was done. He wanted to fix the paint!! I said no, we would take care of it if we even wanted to - so small. Point is their attention to detail is incredible. Will work with them again on 2 bathrooms and kitchen.