You sign a contract with them in order to get a "ceiling price" meaning that regardless of how high the price of oil goes, the maximum you will have to pay is that ceiling. Sounds sensible right? Wrong. From that point on expect every delivery to be at the ceiling price regardless of the price of oil. They are currently charging me $1.30 - $1.40 per gallong higher than every other local supplier and my price is always at my cap. Their explanation? They are a "full service company and have high overheads". They were good enough to offer me the opportunity to cancel my contract for just $399. Amazing thing is, I can cancel my contract, pay the fee and still end up about $400 better off than if I stay with them for the rest of the season. Be aware that signing a contract with this company means you WILL pay more than you would if you shopped around. I guess thats their way of rewarding their loyal customers.