My fiancé and I were at this store 2-18-2018. We were picking out his suite for our wedding. Of course, they tried to up sale which is always expected but Paul was very nice when we would decline. It took us about 2 hours for us to try on and order. At this point, I would have rated this store five stars. As we were checking out, the register decides to freeze. We joked about it and told Paul not to worry that we understood. Still at a solid four stars in my book. After about 30 mins of trying to get it work, he calls the IT department. The IT department states that there is nothing wrong with the computer and refused to help him. Paul continues to try and get it work with no luck. After 2 and half hours and two different computers later, he says that it is working. Because it was a custom suite, it took about 20 mins to even get the order punched in. Now, we have been checking out for almost 3 hours! That is longer than we had spent choosing what we wanted. I honestly never expected ordering his suite would be this hard and take 5 hours!! I would not recommend going Men’s Wearhouse to anyone!

Shout out to Paul for trying his best.