I went to Comp-Net for a laptop that died on me one day, where I stored all my personal photos, files, music---everything. I had kept meaning to get a backup drive, & just hadn't gotten around to it. I was devastated, and took it to Comp-Net not really believing they'd be able to recover any of my information, and ---they recovered ALL of it. They were quick, reasonably prices & affable; just a fantastic experince overall. I would recommend them for any computer issues.