I have gone there since 1996, way before these people were even there,, they were very rude the day I was in, they scold people as opposed to asking questions, assuming? I am not the only one who thinks they are rude and nasty there most of the time, no one in my neighborhood goes there since the orig owners bob and diane left however I continued to go, but a recent visit was a disaster-- learn how to treat every customer with the same respect- will never go there again I take my pets to reading instead, Erin Murphy (heavy set, average height,, glasses with short curly reddish brown hair)-- in particular came in and yelled at me not even knowing the situation, when I had a neighbor there with me the whole time and now as a witness that I was accused of something that I never did to staff, unprofessional, never got an apology for their treatment or them being wrong about the situation either, YOU WERE WRONG AND HORRIBLY WRONG, the way I was treated was also wrong. if you were having a bad day and apologized I would have understood, it was a terrible day for me as well, I had to put my dog to sleep and the way I was treated was wrong. my neighbor even stated how wrong miss murphy was!!! saying she was floored at how I was treated, I DID NOTHING TO HER TO GET THAT KIND OF TREATMENT!

Warm and friendly staff. Compassionate and knowledgeable doctors.We switched all of our pets to them several years ago after having some difficulities with the big business practices and high prices of the VCA hospital in our area.We have used all of the doctors there and find them simply amazing!