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Details
HoursCLOSED NOW
Regular Hours:
Mon - Sun

Contact Info

Phone:

Main - 561-243-9116

Address:
1648 S Federal Hwy Delray Beach, FL 33483

Reviews

1
1 Reviews
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anonymous

03/08/15

1.0

BEWARE!!! These are NOT honest people!!! They will steal your money!!!Let me start off by saying that my family and I are longtime customers of Sushi Masa. My family and I ordered our lunch here this Sunday. My husband and brother in law went to pick it up for us. We had ordered 8 things:2 miami rolls, 2 volcanos, 2 JB rolls, and 2 sweethearts. When they arrived home, there were only 6 items (without the 2 sweetheart rolls). we had paid for all EIGHT items ($81). We called them right away to let them know. We thought it'd be no big deal considering we've been their customers for such a long time. My aunt also owns a business right around the corner from them, so we go there all the time. I was sure someone would make things right in no time.The first person to pick up was a woman. When I told her what happened she kept repeating that she had packed it herself in a white container (the only thing in a white container was the JB rolls). I told her that they might have forgotten to put it in the bag or whatnot. I decided to speak to the manager, who I assumed would surely makes things right. When i told the manager, he insisted that we got it and that we didn't look properly in the bag. He proceeded by accusing us! We are so disappointed with the poor customer service they provided us!!! None of us will be returning here! BEWARE!!! They will steal your money!!!

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Categories
Thai Restaurants, Asian Restaurants, Japanese Restaurants, Restaurants, Sushi Bars
AKA

Sushi Masa Thai Cuisine

Other Information

Cuisines: Sushi, Thai, Asian, Japanese

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