Awful! If you love your pet take it somewhere else. Its very clean and impressive when you walk in but have you ever seen a dog in the "clean "area? Thats because its all for show....... My dog went there 3 times and each time was a different cut (althiugh they told me they keep a chart on each pet. What A LAUGH) The last time I took her she had 3 marks on her belly where they shaved her to close. Won't be going back.