Since the very first week open this location has been out of basic foods/drinks. We have ordered all times of day and night . Not once have they not been out of something. Out of last SIX visits, 3 of those visits we were told out of tenders or spicy chicken only to find out afterwords they just didn’t want to cook them. Several times including today was out of Coke!!! How do you run out of syrup that doesn’t go bad. I had made the comment today this was first order they were not out of something. Then told out of Coke. As they bagged up order THEN THEY RAN OUT OF COLE SLAW. In the time it took to put order Togeather they could have MADE coleslaw!! I have worked in several restaraunts and actualy made coleslaw from scratch cutting up cabbage by hand and a whole tub took me less then 10 min!!! Called to talk to owner. Was told Gen Manager Patricia Richard would be in later. Will let you all know!!!!
There is absolutely no excuse for lying about not having basic product being to lazy to prepare or be out of non perishable items routinely!!!!! The order takers at window are commonly rude. Girl at counter today was nice but that’s the exception on not the rule. This is the ONLY LOCATION we have run into this problem and it’s EVERY SINGLE TIME!!!!
Last time when out of tenders after calling 5 min before to make SURE they had them we got told they are out! Told them we just called to insure they had some and now told out and that we will be calling manager Ishmael, as he told us if ever happens again let him know personally and onlyTHEN told if willing to wait they will cook some!!! Girl at window was extreamly rude. This place needs to be boycotted until they can fire entire staff and rehire people who really want a job. I am a “local guide” and this is one of the worst reviews I’ve posted . I left many 4 and 5 star reviews for other restaraunts in area to prove I don’t give unfair reviews.
The service here is flat out unacceptable!!!!