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Details
HoursCLOSED NOW
Regular Hours:
Mon - Tue
Wed
Thu - Fri
Sat

Contact Info

Phone:

Main - 404-458-5127

Address:
4153 Flat Shoals Pkwy Decatur, GA 30034

Reviews

1
1 Reviews
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S
Sherri M.

02/14/18

1 Reviews0
1.0

Unfortunately, this review is based solely on the fact that we were unable to dine at the restaurant so I cannot rate the food. I can, however, rate the staff and the lack of customer service presented to me. A young lady who would not give her name and Charlie who I was told is the owner, were very rude and unwilling to assist in finding a compromise. I was told that my Groupon, which was purchased this week and is still available for sale on the Groupon website, would not be honored. I asked why when they are still being sold and the young lady walked away leaving me at the counter. After standing alone for a moment my daughter and myself left the restaurant. I went to the parking lot and contacted Groupon. The representative asked the name of the person that told me the restaurant no longer accepts them, especially since they are to this day still sold! I explained how the young woman acted but just then Charlie came out to his vehicle and I asked him and he reiterated that the Groupon would not be honored and I could tell Groupon that Charlie said so and for them to call him if they have any questions. Given the fact that a portion of the Groupon is paid directly to the merchant I feel this is very underhanded of the owner to continue to receive payments and not provide the service. It is sad that a business would treat a, what possibly would have been a repeat, customer with such disdain. As a Google reviewer this review will also be placed at other locations online. Should "Charlie", or a member of the restaurant, wish to contact me they may do so.

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Categories
Food Service Management, Food Products-Wholesale, Restaurants
Price Range
$
AKA

Sublimes Restaurant

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