AMAZING! Like everyone else online, Edwardo came to the rescue and and I thought he was exceptional. I locked myself out of an office at work. When I called him for a quote, he asked that I take a picture of the lock and door and text it to him so he could assess the situation and call me back. WOW. A locksmith who receives texts? I was impressed with just that! He called me back within minutes. Even though it was a hardcore MultiTLock, he said he'd tried to do it for the minimal cost of $59 and try to do as little damage to the lock and the door as possible so that I could not incur more costs. He suggest that we just start there.WOW again. It was not an emergency situation and Edwardo said someone would be by in a couple of hours. So nice to know that there are people in the Dayton , OH that take pride in what they do and actually care! Thanks, Dayton Locksmith Store.