Joe Papolla Jr or Joe & Son's Service, Inc In Cranston, Rhode Island, and the rest of his family, have almost 70 combined years of experience being thieves and screwing the public. Guys a thief. Half the time he cant figure out what is wrong, even something as simple as a tire leak. Other times, he cant fix it the first time, or the second, or the third. And dont be fooled, he doesn't do all his own work, he farms out the bigger or more complex jobs to others who are just as incompetent and could care just as little. He engages in both insurance and warranty fraud. he charges customers for replacing parts he never replaces and services he never performs. Having earned himself the title of "The Clamp King" for his belief he can fix any automotive issue by putting clamps on it and the customer will not notice, no repair he makes can be counted on to last or be done correctly. Complete A-hole. Although, maybe you could bring him something like a ford escort and he could figure out where the washer fluid goes.Maybe. But he'll probably just throw and bunch of clamps on it and say its fixed hoping you dont know it. Consistently screws customers and credit card companies by not touching cars that are brought back to him for his screwing up the repair the first time, hoping to not restart the clock on the claim. He has mastered the art of escaping liability for his malfeasance because he has faced every type of claim throughout the history of this business which should tell you all you need to know. The only way he stays in business is through police and organized crime connection in the sh*t bag state of rhode island.

Overpriced! Markup on the part was 400%. Did not call back with a price as promised before the job was done. Had the car most of the day. The job should have only taken a couple of minutes, labor charged was for an hour. Will not go back!

i dropped my car off there after making an appointment to go in. 5 1/2 hours later they hadnt even touched it yet. a bit ridiculous. im STILL waiting. even if they do the repairs right, i dont think having my car that long is good service. i will definitely be going somewhere else from now on. :-/

Great guys, Great work and great prices!

The only thing that I didn't like was the fact I waited 2 hours to have my car looked at, but when they did I was introduced to the technician who was working on my car. They were very friendly and just like their saying goes, a job well done the FIRST TIME! They showed me exactly what the problem was and had my car done within the same day. I have found my new car repair shop!! I will take all of my cars to this location if they need any type of repairs.

Joe was a pleasure to work with fast and friendly service

Very friendly and honest!!! took the time to explain the repairs done to my vehicle. highly recommended.

I had my car serviced at Joe and Sons Service, and was treated great!! very honest and fair price!! Most of all my car was repaired right the first time!!