We were referred to Kara and James Shields by our real estate agent, whom we trust. However, Kara and James Shields missed several big ticket items on our home inspection - as evidenced by a follow-up inspection by a different, more thorough, company. They said they would issue a refund and that it would take 2 weeks. However, it has been 2 weeks, I have sent 3 emails, left a voicemail, and called corporate and have received no response.

Some large items that Kara and James missed are as follows:
Crack in the furnace
Gas leaks in furnace
Cracks/holes in foundation
A very wet kitchen wall (which they did find after I told them about it - though, their inspection of the kitchen was already complete)
Wet kitchen ceiling
And more...

Overall, do not spend money with this company. If you want a solid home inspection that goes above and beyond the minimum, please call Eagle Home Inspection. We have now had 3 home inspections conducted with them, and each has far surpassed our expectations.