Ashley at FF is awesome! Her customer service skills are impeccable. She told me about getting deals from the app on my phone because I had lots of points stored as rewards member. I appreciate her going above and beyond the call of duty! I wish she could give workshops to dome other people at other places on how to make customers feel special and important. Because of Ashley, today Famous Footwear in the outlet at Conroe receives ⭐⭐⭐⭐⭐!