I really dislike these shops. At the Cambridge shop, I was once hassled when I tried to exchange a new part that I bought there, when they had mistakenly given me one of the wrong dimension. Also, at the Concord shop, I tried to engage the owner in a conversation about their 3d bike fitting system. He monopolized the conversation constantly berating all other bike shops, yet was unable to offer any helpful explanation of the service I was interested in. The owner appears to be very focused on offering the most expensive high end services and products without necessarily understanding what value they have to offer. They may have some very high end quality bikes and cutting edge services, but I would be afraid to trust their opinions and do not want to patronize them.

Most advanced power based fitting for TT, and road bike. Shop has very knowledgeable,friendly staff, and best pro mechanics.

great