I had a sliding door replaced by Neverman several years ago. I recently discovered the baseboard had rot. While being replaced, the contractors pointed out that the rot was because the new door had no flashing. I called Neverman and had a very pleasant conversation with the receptionist (Monica) and that I realized a reimbursement on the $2000 damage wasn't likely, I'd at least like to speak with the manager and see if they had any interest in discussing the damage caused by the lack of proper installation a few years ago. I received an email from the manager (Jay) just saying that the work was to code and the damages aren't their fault. I replied that I can share a video if he's interested. Interestingly, I got a response that my email was blocked. When considering that I had only had a brief and friendly phone call with the receptionist and that their first response was to send an email without interest in details and to immediately block a customer's email after sending, I have to alert to both the poor workmanship and the questionable business practices. I've worked with a lot of contractors as I've started to landlord. Avoid this one at all costs.

Company and subs had good work ethic. Did a nice job too