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      Rate this business!
      First-classBetter than mostAbout what I expectedNot the worst...Disappointing
      J
      Jim G.

      11/28/14

      Provided by YP.com
      review count2photo count0

      Repair performed: removed and replaced blower motor resistor.



      Rating: Poor, Questionable Price Gouging



      Charged $140.99 for the replacement part, 7031127 TRANSISTOR BMR 1 PC TECCH. Looked online for the cost of a blower motor resistor which was $34.59, the Honda dealership's cost was $64.49. Without a doubt, price gouging. I asked the person that assisted me why it was so expensive and why that part was used. He stated that Firestone had no control over the pricing of parts and that the coding for that part was correct ( a transistor bmr).. Old part and packaging from new part weren't left in car.



      I contacted corporate office and received a refund of $106.

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      J
      J M.

      11/20/13

      Provided by YP.com
      review count1photo count0

      Total rip off artist! Wanted $388 for a wheel hub replacement. Called two other Firestone locations in town and was quoted just $250. Meineke, where I ended up going did it for $241.



      Worse, they said I needed two license plate bulbs at $2.99 each and $12 each for labor to change them. Went and bought a pack of 2 for $3.99 at the parts store and it turns out not only does the car only have 1 bulb, but it wasn't even burnt out!



      Total rip-off artist. Stay away from this location and don't let these crooks steal your money

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      DETAILS

      Whatever You Drive, Drive A Firestone

      General Info
      Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
      Extra Phones

      Fax: 614-764-9504

      TollFree: 800-997-9115

      Call Us: 800-997-9115

      Hours
      Regular Hours
      Mon - Fri:
      Sat:
      Sun:
      Social Links
      Categories
      Tire Dealers, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive
      Services/Products
      Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
      Payment Options
      Brands
      Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
      Other Link

      https://local.firestonecompleteautocare.com/ohio/columbus/3709-w-dublin-granville-rd/

      Other Information

      Emergency Service: No

      Express Maintenance: Yes

      Fleet Services: No

      Free Estimates: Yes

      Parts Available: No

      Rental Cars Available: No

      Road Side Assistance: No

      Shuttle Service: No

      Towing: No

      Wi-Fi: No

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      Data provided by one or more of the following: Thryv, Data Axle, Yext.