DO NOT GIVE THEM ANY DEPOSITS!!! I was told I needed inserts and they were around $300 - I gave $100 deposit and thought I'd pay the rest when and if I needed them - I ended up going back one time and asking for my deposit back because I didn't have the extra money to spare - I got a long story about how they had to get their accountant to refund me - I HAVE NOT SEEN ONE CENT SENSE!!! I will never return and tell people not to go because they do all they can to get your money - still not resolve your foot issues and not return deposits!!