The receptionist was extremely rude and refused to listen to what I was saying, constantly cutting me off. This is the third time that State Pest Control has been to my house. The first two times, it was a great service. The only bugs that you saw were dead. This time, bugs that weren't here before are here now. My husband had a spider fall on him in our bed. We have huge flying cockroaches and now, something that we have never had before, the small roaches that are similar to water bugs. There was definently a change in the solution.