Had an issue with The Iron Lion that I attempted to resolve myself, but the owner would rather act like an immature child over it. My son mistakenly made a purchase online without my permission through The Iron Lion. I messaged them through Facebook to try and resolve the issue since the purchase was on Facebook, no response. After Paypal denied my claim because the payment was made using Friends and Family and isn't covered by them, they suggested I try and contact the store again. So I did, once again explaining the situation. Again no response and they blocked me on their Facebook page. Never once was I rude all I did was politely explain the situation and request a refund. Since they refused to address the issue and rudely blocked me I contacted BBB and opened a case against The Iron Lion. NOW I finally got a response, from the owners personal Facebook account, "So I see you opened a case with the BBB? We have screenshots of you claiming spots and also you chatting in the chat of the break you "claim" that your son got into. Please tell me what about all of this is theft?? The only thief here is you trying to get money back for something you've already paid for an participated in. Contacting the local authorities? We will be getting our lawyer involved since you've brought it to this point. We have proof, and you sir are a scammer. We will be putting you on the scammer page as well for chargebacks and fraud.

If you think that you're going to get away with trying to steal from us, you're sorely mistaken."

All of these assumptions were made without ever contacting me to get my side of the story. If they had then they would have known that my son did all of these things from my mobile phone which I let him play on occasionally. Any smart phone user knows you can stay logged in on apps for convenience, and I am on several. That's how he had access without a password, but no one at The Iron Lion could be bothered to talk to me and find out that fact. Instead they threatened me with legal action and slandered my name on social media, all over $70. I have NEVER been treated so rudely by a "professional" business in my life. They refuse to acknowledge my response on BBB because now they realized they messed up. Feel free to read all about it on the BBB site. At any time they could have told me they would be unable to refund the money and I would have accepted that because it was my fault for letting me son play with my phone. However they instead chose to ignore me, block me, then slander my name on social media when I did something about it. That is unacceptable behavior and I will not tolerate being treated this way. Hope everyone else has a better experience but I will NEVER buy from this store again and will be sure to tell everyone I know how I was treated.