In October 2014 I went to House of Floors and was greeted by Terri. She was very knowledgeable and extremely helpful in picking out and ordering my carpet. A few days later the owner came to my house to take measurements. He was so nice and gave me some ideas for where my floor met the carpet. He also gave me a discount on ripping out the old carpet. A few days later 2 carpet installers came to remove and install the carpet. They were so fast and when they ripped up the old flooring, they swept up and made sure there was no dirt or nails left before they put down the new padding and carpet. They were very friendly and when they left you couldn't even tell they had been there. They took every cutting, the padding and left my room looking perfect. I highly recommend the House of Floors. It is not often these days that you find a company who has such consciences employees from the start of the job to the finish.