Thorough and quick, no high-pressure sales stuff, friendly employees. We got there just before closing - we didn't realize what time it was - but nobody tried to rush us out. The shop was clean and organized, and everyone was working around each other efficiently. I've been to other oil change businesses where employees were goofing off and not paying attention, which is kinda worrisome when they're elbow deep in your car. No worries at this Valvoline; we would recommend them all day long.