We had bed bed bugs and called around to find out the cost to exterminate them. Heights Pest was on the cheaper side. Price did play a factor in our decision, but most importantly we wanted the problem to be dealt with so we didn't have to worry about it anymore. Heights Pest met both of those, the price I paid was the exact price quoted. Two weeks after the service we're not seeing any problems and he also left us with a 6 month guarantee. He answered all the questions I had and let me know what I needed to do to ensure great results. He was quick, informative and professional. The complete tri-fecta we wanted!