Cricket Cellular is garbage. Here's a link to 813 complaints about the customer service and network reliability:http://www.consumeraffairs.com/cell_phones/cricket_cellular.html. They need to be brought up on charged ms by the FCC! I bought a cradle/ case for my Samsung Galaxy s5 and it was difficult to pop in and out of the cradle. I tried to return it but they said that there are no refunds on phone accessories. It's on the bottom of the receipt. Fine. I had it for less than 24 hours and no damage was inflicted upon the merchandise. Not even store credit! I was going to switch to there service, but after that fiasco at the Cricket store on 5162 Pearl Rd, Cleveland, OH 44129 and reading the reviews, I think not! So, if you have Cricket Cellular the you're one of the few lucky ones! Those thinking of switching I'don't rethink it and read the rewiews. Thank you for viewing and good luck.