My appointment was on June 16, 2017. I walked in with beautiful long black hair with a little gray. I requested a color and press. After more than an hour of her coloring and pulling/combing my natural black hair and noticing bald spots and hair breakage around my hair line and a hair comb full of hair I said "Are those bald spots?" She said no, looking worried and said "That is your natural hair line" I said "No , here and here are bald spots" She said worried looking again "you can check the shampoo bowl, no hair fail out" I looked at her worried lying face, my bald spots and a comb full of broken hair and said "I have had enough of this, you messed my hair up and I have bald spots and a black hair dye ring around my head where hair use to be" I walked out with wet hair and actually paid her. It took EVERY GOD LOVING part of me not to slam her door on my way out. I should have walked out the minute I began to notice that the plants were not taken care of, large paint chips peeling from the ceiling. Walls, chairs and floor was unclean. I was her first appointment on Friday at 9 am but there were hair clippings on the floor from who knows when and she walked right on them as if they were not there. I walked in with beautiful, long, natural hair and walked out with long, broken, damaged hair with bald spots around my hair line and today, one day later, my hair is dull, dry and feels fried and the bald spots are sore. I am so sorry I ever went to this shop.
Also, that nice picture of your shop on your site, the one with the green chair, is a lie. That is not how your shop looks now. So disappointed in you Sister that you did not admit to your errors and try to help correct your error. Instead you let your customer walk out dissatisfied losing her business and telling other's of your unsatisfactory service.

I love ATIKA Styles!!! I've lived in the Cleveland area for approx. 24 years. I recently moved to Chicago, IL. I will come all the way from Chicago to Cleveland, to get my hair service. I will not go to another. The atmosphere is amazing. Always room for laughter and fun. But the owner is very professional and KNOWS how to service customers. She is very educated on hair and how to achieve your hair goals. I would recommend ATIKA Styles beauty salon to anyone!

My first experience was interesting. I was greeted immediately with a smile and a willingness to assist with my questions. Polite, friendly atmosphere and customer service was on point. I was helped with my concerns and thought in taking care of my hair. The tips shared were helpful. I would refer a lot people to Atika Styles salon. They have it together and genuinely are concern about your full beauty.