Goldenwest Credit Union
410 E 1700 S, Clearfield, UT 84015
800-283-4550
PHOTOS AND VIDEOS
Navy Federal Credit Union
Serving the Clearfield area.
REVIEWS Write a Review
09/29/17
Provided by YP.comI applied for an auto loan refinance due to the low rates starting at 3.49%. After jumping through a few hoops, I was told I was pre-approved for the refinance. I was also told I could drop another 1/4 point if I applied for a Visa credit card with them. Although I did not need a credit card I agreed. I was asked to come into the Clearfield branch to complete the paperwork. I came into the branch a couple days later. I brought in my proof of income documentation as they requested. I answered questions, applied for the Visa card, and provided documentation for nearly 30 minutes before the paper work was completed. Upon completion of the paperwork, I realized I had qualified for a rate over 11.5%. This is a few points HIGHER than the loan I was trying to refinance. I assumed my credit had improved enough to "pre-qualify" the low rate that was advertised. I understand that I am responsible for my credit score and I understand it was not good enough for the lower rate. The part I can't understand is why they were going to refinance me with a much higher interest rate than I already had. And as an added bonus, I had to apply for a Visa card to get this higher rate? Very frustrated about the time and effort I put into this. A simple decline on the loan application would have been far better.
- General Info
- About Goldenwest Credit Union - Clearfield Branch Come and visit our Goldenwest Credit Union branch located at 410 E Antelope Dr in Clearfield, UT for friendly, personal service. We can help you with your financial and insurance needs including auto loans, mortgages, insurance for your home, car, or business, credit cards, and so much more. We'll take care of you!
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Mon - Thu: Fri: Sat: Sun Closed - Categories
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