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Castle Rock Mortage

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Financing Services, Mortgages

120 Center Pointe Dr Ste 4, Clarksville, TN 37040

931-906-1489

CLOSED NOW: 
Today: 9:00 am - 5:00 pm

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

10/04/10

Seek your mortgage elsewhere!! We were given an FHA good faith estimate but the final totals were about $1700 higher. We weren't told about this until the day before closing so we went ahead and closed anyway because by then we had already ordered utility services moved, trash pick up can had been delivered, DirecTV installation ordered, etc and was under contract with the house owner to close the next day or risk losing that particular house. The day after we closed we realized that Castle Rock (the owner) had ALSO gone behind our back and moved our FHA private morgage insurance premium of $3100 from our closing costs good faith estimate over into our mortgage loan amount. Add the $1700 we realized the day before closing to the $3100 we discovered the day after closing and we paid $4800 more in loan servicing fees than was disclosed to us in our good faith estimate. Angry doesn't even begin to describe how we feel right now. BEWARE!

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DETAILS

Lending the Key to your Castle

General Info
At Castle Rock Mortgage, LLC we are committed meeting your goals and giving you a predictable outcome all while improving your equity position. Transparency is key to an excellent mortgage experience. Come into our office, we are locally owned and operated since 2004 and have over 50 years experience providing VA, FHA, Conventional and USDA loan products. Don`t get lost in the shuffle with the big banks.
Extra Phones

TollFree: 866-906-1489

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Categories
Financing Services, Mortgages
Payment Options
Location
Near the 101st/Warfield Blvd overpass; Street is between Lasaters Coffee and US Bank
Associations
Department of Veteran`s Affairs US Department of Housing and Urban Development Fannie Mae NMLS Consumer Access
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