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Details

General Info

Cozy Fireplaces is Your New Fireplace Shop. We pride ourselves in great customer service and great products. We offer full service for your Fireplace, Stove, and Inserts. Our Showroom has over 30 units on display. We have many different models and styles to choose from. Seeing what your getting in real life helps tremendously in the design process. Please visit our showroom in the Heart of Clarence Hollow NY.

HoursOPEN NOW
Regular Hours:
Mon
Tue
WedClosed
Thu
Fri
Sat
SunClosed

Contact Info

Phones:

Main - 716-759-2699

Fax - 716-759-9010

Extra - 716-759-9276

Address:
10626 Main St Clarence, NY 14031
Email:

Reviews

2.5
2 Reviews
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S
souter5133

01/24/15

1 Reviews0
1.0

WORST CUSTOMER SERVICE EVER!! Called for service on our gas fireplace the week before Christmas. Technician came out, and determined part needed to be ordered. It is now almost the end of January, and they still have not returned, despite numerous follow up calls. Every time we called, they had a different excuse. The last time we called, we were told that the part was in, but that " a bunch of employees had been out with the flu, and they were very behind.." We were told we were " third on the list". When my husband called today ( and spoke to the same person), he was told part was never ordered. We have now scheduled another company to come out. I would NEVER recommend this business!!!!!

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anonymous

08/30/10

4.0

what a nice showroom and very nice people to deal with. they came in and did a wonderful job of installing a new fireplace for us. they were very neat and professional.

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Categories
Fireplaces, Chimney Contractors, Fireplace Equipment, Heating Contractors & Specialties
Services / Products
Installation
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