Cozy Fireplaces
Empire Chimney and Fireplace
31 Martinvale Rd, Cheektowaga, NY 14225
Photos and Videos
- HoursOPEN NOW
- Regular Hours:
Mon Tue Wed Closed Thu Fri Sat Sun Closed - Phones:
Main - 716-759-2699
Fax - 716-759-9010
Extra - 716-759-9276
- Address:
- 10626 Main St Clarence, NY 14031
- Email:
- Link:
- Categories
- Fireplaces, Chimney Contractors, Fireplace Equipment, Heating Contractors & Specialties
- Services / Products
- Installation
- Payment Options
General Info
Cozy Fireplaces is Your New Fireplace Shop. We pride ourselves in great customer service and great products. We offer full service for your Fireplace, Stove, and Inserts. Our Showroom has over 30 units on display. We have many different models and styles to choose from. Seeing what your getting in real life helps tremendously in the design process. Please visit our showroom in the Heart of Clarence Hollow NY.
Contact Info
Reviews
WORST CUSTOMER SERVICE EVER!! Called for service on our gas fireplace the week before Christmas. Technician came out, and determined part needed to be ordered. It is now almost the end of January, and they still have not returned, despite numerous follow up calls. Every time we called, they had a different excuse. The last time we called, we were told that the part was in, but that " a bunch of employees had been out with the flu, and they were very behind.." We were told we were " third on the list". When my husband called today ( and spoke to the same person), he was told part was never ordered. We have now scheduled another company to come out. I would NEVER recommend this business!!!!!
08/30/10
what a nice showroom and very nice people to deal with. they came in and did a wonderful job of installing a new fireplace for us. they were very neat and professional.