I was having trouble with a phone I bought at another Metro PCS earlier in the week. I was driving down from Wall Mart and saw this store so I went in and the person who waited on me was very personable, cheerful and helped me right away. He showed me how to do a few things that made my use of the phone much easier. Even though the other store is closer, I will go to the store on Smiley Rd..if I need anything else. He should get 10 stars! or a bonus ? or a gift card ? something????? ( C ; God will bless him!