Wow what an awesome experience! I called, spoke with a helpful person who answered my questions and got me in for an appointment just three hours later. Dr. Holland was great to work with, had affordable rates and was both knowledgable and fun! She explained the process, options, benefits, and answered all of my questions with real world examples and expertise. THIS is excellence in service!! Highly recommend Amy for Musician/Engineer In-Ear monitor fitting and products- she totally gets it!!