I have done lots a business over the years with the team at AAA laptops and more. They are friendly and they back their work. They also have family and student friendly prices. I was trying to have a laptop repair but after they diagnosed it they recommended that I buy another. At that time I could not really afford another system like the one I had but they offered me another one that was not the newest model but the system works great and the price was less than it would have costs me to repair or even replace the old system I had. I am a single parent and full-time student at a local University here in Cincinnati and the guys understood that and helped me out as much as they could...I give them two thumbs up for being such a reputable business in the community.