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A Smooth Move

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Movers, Movers & Full Service Storage, Moving Services-Labor & Materials

564 Orchardview Lane, Cincinnati, OH 45238

513-481-1316

CLOSED NOW: 
Today: 9:00 am - 8:00 pm

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S
Sarah M.

06/04/15

Provided by YP.com
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We hired this company in May, 2015 and were extremely disappointed. They arrived 6 hours late to our move, were still unloading our truck at midnight, didn't move most of the boxes because they ran out of time, marred one of our walls, broke a dresser drawer, and when I called the owner to follow up on my complaints, he was probably the rudest person I have ever had the displeasure of speaking with. He called me names, refused to take responsibility for anything, and eventually hung up on me. A small amount of respect when dealing with customers goes a long way in his industry, and he obviously is oblivious to that. I would strongly warn against using this company for your next move!

claimed iconBusiness Response01/18/2018

You called us around 2 pm I told you that their morning move had them stop at two extra stops and that they were unable to park the truck in the drive way and had to park on the street . I told you that they would call you when they finished . You called around 330 pm said you were not going to wait you would find another mover then called back an hour or two later and asked us to please come. They arrived around 6pm it took them about 3 hours to load they had an hour drive from Milford, Ohio to Hebron, Kentucky and took about an hour an half to unload. We took $30.00 off your move and yes the drawer looks like it might need to be glued possibly might need a nail or two to fix it . If your wife had not called threating a lawsuit and demanding a three hundred dollar refund I would have fixed it for you. You did get $30.00 refund that more than enough for wood glue and two nails. The wall had a small mark on it but that wall had many marks on it you demanded that I paint the entire wall when it was white paint and only needed not more then three minutes to fix with touch up paint when I told you this you said you don't have that paint any more . It is white Tim Moore it not so hard to match that color is it. White paint flat or glossy i am sure from the pics I seen that if you felt that wall needed to be entirely painted then you would have to paint many of the walls in that house that had marks on them before we came there. If you need five dollars for wood glue and two or three nails I will write you a check but at this point I would not want to come to your home to fix this because of the threats you and your wife have made. I have been in business for over 12 years, I do 20 to 30 moves a month, If you were to take all the bad reviews that have ever been wrote about my company that would be less then one percent of our moves that had complaints. The fact of the matter is that you will always have people that make unreasonable demands and will stop at nothing to get there way. I am sorry to say you are part of the one percent that make these kind of reviews but have you read my good ones. It is a lot harder to get people to take the time to write a good review after there move but there are plenty of them internet and they far out number the few bad ones. We move furniture and yes time to time something gets damaged and yes we do try make things right but when you make threats and demands your not being responsible or fair. You and your wife threaten to ruin my good business name If I did not do as you demanded. I have kids too and bills to pay. You would ruin someone over a small mark on a wall and dresser drawer that at the most might have needed a few minutes to fix.

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johnhenderson3

10/03/13

Provided by YP.com
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A Smooth Move moved me today 10/02/2013. They were on time did a great job. If you need some hard working dudes to get your move done call these guys. Ryan, Brandon, and Jason thanks again.

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anthonyparcon

10/01/13

Provided by YP.com
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I moved to Cincinnati about 5 yrs ago and have use A Smooth Move three times now. They are the best movers and would not ever use anyone else. They take the time to make sure nothing was damaged and made me feel like they cared about what they were doing. I know when I use A Smooth Move my move is going to be stress free. Thanks A Smooth Move we will be using your services again I am sure.

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Sarah E.

09/24/13

Provided by YP.com
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These movers were great. They showed up on time, took excellent care of my belongings,and answered all my questions. I would recommend them to all my family and friend.

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timsmith1982

04/23/13

Provided by YP.com
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These movers were very professional, the owner answered and answered all my questions, they showed up at my house and did an amazing job, they didn't break,scrape, and or scratch anything. I would recommend these movers to anyone.

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DETAILS

A Smooth Move offers professional moving and packing at affordable rates. call for your free estimate.

General Info
Are you needs to get your home or office moved from Point A to Point B quickly, affordably, and safely? Our professional movers do it better than anyone! Whether you have a few boxes or an entire house, whether youre sending belongings throughout the greater Cincinnati area or if you are moving out of state. We offer professional moving / packing services and will take care of all your moving needs at a price you can afford. A Smooth Move is located in Cincinnati, Ohio. We offer on time courteous service and have received many referrals for our friendly, hardworking, and experienced movers that are dedicated to making our customers move as easy as possible at a price you can afford. Ask for a FREE ESTIMATE. We would love to come to your home or office and give you a quote. There is no job to big or too small for our movers. We can move just a few items around your home or your entire apartment, house, or office. Professional packing available, local and nationwide. There also are loading and unloading services for those that have their own truck and it's all just a phone call away! Whether it is the same day or a specific time or date we are here to make your move A Smooth Move.
Hours
Regular Hours
Mon - Sun:
Categories
Movers, Movers & Full Service Storage, Moving Services-Labor & Materials, Piano & Organ Moving
Payment Options
Neighborhood
West Price Hill
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