I've been going to this hardware store since I moved to Logan Square in 2002. The service is incredible, personal and attentive. Plus, they make the BEST keys in Chicago! Anyone who's had a key made, tried it, and found it doesn't work can identify with how important a good key service is! I00% of the time, I go HERE first for my hardware needs; 90% of the time, they have exactly what I need. The other times, they're simply sold out of what I want. I've personally recommended this place to every friend I have and they continue to shop here. Thank you, Gillman's, for NOT being a Big Box Store! Signed, a Loyal Customer :)